Your privacy is our priority. At 1dompet, every piece of information you provide is safeguarded to the highest security standards, with 256-bit encryption and data protection practices aligned with Malaysian law. This document transparently explains how we collect, use and protect your personal data.
Protection Summary
We have built a multi-layered privacy system to ensure your personal information stays secure at all times.
All data transmitted between your device and 1dompet's servers is protected by TLS 1.3 and 256-bit SSL encryption. Your personal information, account details and financial transactions are never exposed in transit.
Your data is stored on servers protected by multi-layered firewalls, intrusion detection systems and strict access controls. Databases are fully encrypted even at rest, ensuring zero risk of data leaks.
1dompet never sells, rents, or trades your personal data to any third party for advertising or marketing purposes. Your data belongs to you — we only use it to deliver the best possible service.
Only trained staff with a legitimate business need may access user data. Every access is logged, audited and continuously monitored. We apply the principle of least privilege across all internal operations.
The 1dompet Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all collection, processing and storage of your data meets every applicable legal obligation.
The 1dompet security infrastructure undergoes regular independent audits by third-party cybersecurity firms. Any vulnerabilities identified are addressed promptly to ensure ongoing protection for all users.
This Privacy Policy ("Policy") describes how 1dompet ("we", "our platform") collects, uses, stores and protects your personal data when you use the website 1dompet.pro and related mobile applications. This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
By registering an account or using any part of the 1dompet Platform, you acknowledge that you have read and fully understood this Privacy Policy. If you disagree with any part of this Policy, please stop using the Platform and contact us to close your account.
This Privacy Policy covers all 1dompet services, including the website, iOS app, Android app and all customer support channels. It forms part of the Platform's Terms and Conditions of use.
In this document, "personal data" refers to any information that can identify you directly or indirectly, including your name, identification number, address, phone number, email address, financial information, and platform usage data.
1dompet acts as the controller of your personal data. We determine the purposes and methods of processing your data, and we are responsible for ensuring all data processing is carried out in accordance with applicable laws in Malaysia.
1dompet collects the information necessary to provide a safe, personalised, and responsible service. The following are the categories of data we collect and their purposes:
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Identity Information | Full name, MyKad/Passport number, date of birth, gender | Account registration & KYC |
| Contact Information | Phone number, email address, mailing address | Registration & profile update |
| Financial Information | Bank account number, bank name, transaction history | Deposits & withdrawals |
| Usage Data | Game history, wagering records, session duration | Automatic activity during use |
| Technical Data | IP address, device type, operating system, web browser | Automated system logs |
| Communication Data | Live chat records, support tickets, feedback | Customer support interactions |
This includes all information you provide when registering an account, completing the KYC process, contacting customer support or updating your profile. We only request information that is genuinely necessary to deliver a secure service.
When you use the 1dompet Platform, our systems automatically record technical information such as your IP address, device type, app version, login time, and gaming activity. This data is used for account security, fraud detection, and user experience improvements.
We do not collect more data than necessary. Data minimisation is a core principle in how we manage your privacy — only what is needed, nothing more.
Your personal data is used solely for legitimate purposes directly related to the delivery of 1dompet services. We do not use your data for unrelated purposes without your explicit consent.
We will reach out to you via email or in-app notification for matters such as transaction confirmations, security alerts, policy updates and promotional information you have opted in to receive. You can manage your communication preferences in your account settings at any time.
1dompet does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, in the following limited situations, we may need to share your information:
We work with third-party service providers that help us operate the platform, including payment processors, KYC service providers, cloud hosting companies and cybersecurity firms. All such providers are bound by strict confidentiality agreements and may only process your data in accordance with our instructions.
We may be required to disclose your data to Malaysian authorities — including the police, courts or regulatory bodies — when required by law, court order or valid legal process. In such cases, we will endeavour to notify you as long as doing so is not prohibited by law.
1dompet never shares user personal data with advertisers, marketing companies, or data brokers. We also do not use your data to build third-party advertising profiles.
In cases where data needs to be processed outside Malaysia — for example, by international cloud infrastructure providers — we ensure that such transfers are carried out with adequate safeguards, including standard contractual clauses and recognised protection mechanisms.
The security of your data is a responsibility we take seriously. 1dompet continuously invests in the latest security technologies and procedures to protect your information from unauthorised access, loss or misuse.
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to use a strong, unique password and enable two-factor authentication for added protection.
1dompet uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how our platform is used. The following are the types of cookies we use:
You can manage your cookie settings through your web browser or app. Please note that disabling certain cookies may affect the functionality and performance of the 1dompet Platform. For guidance on managing cookies in your browser, please refer to your browser's help documentation.
As a 1dompet user, you have the following rights regarding your personal data, in accordance with Malaysia's PDPA:
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or incomplete data in our records.
Request the deletion of your personal data subject to relevant legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another platform.
Request that we restrict the processing of your data in certain situations provided for by law.
To exercise any of these rights, please contact our support team via email [email protected]. We will process your request within 14 working days.
1dompet retains your personal data for as long as your account is active or as long as necessary to provide our services and meet legal obligations. The following are our data retention guidelines:
Once the specified retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be linked to your identity. The deletion process uses methods that meet industry security standards.
You may request account closure and data deletion at any time by contacting our support team. Requests will be processed within 30 days, subject to any applicable legal retention obligations.
The 1dompet platform is exclusively for individuals aged 21 years and above. We do not intentionally collect or process personal data from individuals below this age.
As part of the KYC and account registration process, we verify the age of all users using valid identification documents. Should we become aware that data has been collected from a user below the minimum age requirement, the account will be suspended immediately and the relevant data will be deleted.
If you believe that a minor has registered an account on our platform, please contact us immediately at [email protected]. We will take immediate action to resolve the issue.
1dompet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. All amendments take effect upon publication of the updated version on this website.
In the event of material or significant amendments, we will notify you via:
We encourage you to review this Privacy Policy periodically. The "Updated" date at the top of this document indicates when the last revision was made. Continued use of the Platform after any revision is published constitutes your acceptance of those changes.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist.
Privacy Email
Response Time
14 working days
Live Support
24/7 in-platform live chat
Jurisdiction
Malaysia
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated and we have failed to resolve the matter to your satisfaction.